Home Readiness: Clients are required to ensure that surfaces are reasonably cleared prior to our service. Items such as excessive dishes, laundry, clutter, or any objects obstructing access to surfaces are not included in the service unless organization or tidying has been specifically scheduled. Homes that are not adequately prepared may incur an additional fee, experience an adjusted service scope, or require rescheduling.

Condition & Pricing: Our pricing structure is based on the condition of the home at the time of service. Significant buildup, heavy clutter, or conditions that were not disclosed or visible in submitted photographs may lead to a necessary price adjustment or rescheduling.

Cancellations: Cancellations made with 72 hours or more notice will incur no charge. Cancellations within 24 hours are subject to a fee of $50. Same-day cancellations, lockouts, or no-shows may be charged up to 100% of the scheduled service fee.

24-Hour Ratification: Any concerns must be reported within 24 hours of the completion of service. After this period, all services will be deemed accepted.

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Terms and conditions

Our Service Standards & Client Policies